8/9/11
Customer Service, among truly worthless of concepts in all of humanity.
If something malfunctions, the user's assumption must be that it isn't as advertised.
And yet we're cajoled to spend hours on hold in the hopes of some magical remedy,
By someone who's trained, not to aid, but explain in new language why we are not satisfied.
Written by: Larry Sansone. In order to hone my writing skills (and for my own silly amusement) I am launching the O.C.P. Project: one poem per day for one year. I started the project on Jan.1, 2011 and completed the last poem on Jan. 1, 2012. Poems will be posted daily, whenever possible.
